NDIS Business Operations

As a Support Coordinator, you know all too well the challenges of managing the complex web of administrative tasks and responsibilities that come with supporting NDIS participants. From researching and coordinating services, reviewing NDIS budget utilisation, tracking participant progress and generating NDIS Reports, the demands of your role can often feel overwhelming.

But what if there was a way to streamline these tasks, freeing up your time and energy to focus on what really matters: supporting participants to live their best lives? Enter Support Coordination Software – a purpose-built software solution designed by experienced support coordinators to help you work smarter, not harder!

At its core, Support Coordination Software is a powerful tool that can help you automate and streamline a wide range of time consuming administrative tasks. Whether you’re looking to simplify invoicing, streamline file notes and billable hours, or generate detailed Reports for compliance and auditing purposes, Support Coordination Software has you covered.

Invoicing Made Easy with Support Coordination Software

Invoicing participants for the services you provide can be a time-consuming and error-prone task. With different payment rates, varying service types, and the need to calculate hours worked, it’s easy to get bogged down in the details – leaving you with less time to focus on providing quality support to your participants.

With built-in automation features, you can easily calculate payment rates, track hours worked, keep track of KPI’s and generate invoices in bulk, saving you time and reducing the risk of errors.

For example, let’s say you’re invoicing for support services provided over a month. With Support Coordination Software, you can simply search for the services provided within a specific timeframe, and filter each invoice based on how the funding is managed (e.g. agency, plan or self-managed) and the software will automatically calculate the total amount owed. You can then generate invoices for all your participants at once, with just a few clicks – saving you hours of manual labour.

Simplify NDIS Reporting and Compliance with Support Coordination Software

One of the most important tasks for Support Coordinators is generating Reports for the NDIS and supporting a participant to request a review of their supports. The process to gather and collate this information can be time-consuming, especially if you’re manually compiling data from multiple sources.

This is where Support Coordination Software can be a game-changer. All of the information relating to each participant is able to be stored in one place, making it easier to quickly access the information you need. You can evidence the support you have provided by printing Reports from the in-built tools to show capacity built, to evidence an Action Plan or a Risk Assessment and Risk Management Strategy if a participant’s support needs have significantly changed.

Support Coordination Software can also help you identify trends and patterns in your data, allowing you to make more informed decisions about the services you provide and the outcomes you achieve for your participants. This can help you improve the quality of your support and ultimately drive better outcomes for your participants.

Some of the key benefits of using Support Coordination Software include:

  • Increased efficiency: Businesses can automate many of the tasks associated with support coordination, such as tracking hours available and invoicing. This can save time and free up resources to focus on other important tasks.
  • Improved accuracy: By automating data collection and storing all the information in one place, businesses can reduce errors and ensure data accuracy. This can help to make better decisions about the services provided and tracking outcomes achieved for their participants.
  • Enhanced compliance: Auditing is more streamlined because everything is in one place and easily accessible.

Support Coordination Software empowers businesses to easily evidence the support and quality services provided to ensure the remain compliant with registration requirements.

Support Coordination Software is a valuable tool for service providers who are looking to streamline their business operations and provide quality support to participants. By leveraging the power of automation and data-driven insights, businesses can improve their bottom line while also making a positive impact on the lives of people they support.