The NDIS is witnessing an unprecedented level of community engagement in fraud prevention since the establishment of the Fraud Fusion Taskforce (FFT). With a 75% increase in tip-offs in the most recent quarter and over 2,000 reports in February 2024 alone, there is clear evidence that the community and Support Coordinators are more alert than ever.

At Support Coordination Software, we understand the critical role of community knowledge and connections in safeguarding the integrity of the NDIS. By integrating NDIS software with an engaged community network, we help create robust defences against fraud, ensuring that every participant receives the support they need in a secure and empowering environment.

Combating NDIS Fraud with Community and Technology

  1. Community-Driven Vigilance

Support Coordination Software helps Support Coordinators to link NDIS participants with the wide array of previously screened, quality supports and services in their Service Provider Library.  Support Coordinators also have the ability to share information directly through the Participant Portal, empowering participants to act as vigilant defenders against fraud.

  1. Technological Empowerment

Support Coordination Software equips Support Coordinators with advanced tools to manage and analyse data effectively and to generate information to share with participants.  These capabilities are crucial for maintaining detailed records and identifying potential discrepancies that could indicate fraudulent activities.

  1. Collaboration and Transparency

Transparency fosters trust and security in the services Support Coordinators provide.  Support Coordination Software enables Support Coordinators to be transparent in how they charge for their services by generating detailed Activity Statements for participants.  Our in-built planning tools support the creation of comprehensive action plans to detail collaboration between the supports provided to a participant, which builds a supportive and resilient community around a participant.  Discover how our planning tools make a difference in our Blog, How NDIS Support Coordination Software is Improving Access.

Harnessing Technology to Safeguard NDIS Resources

Enhanced Training and Support for Continuous Improvement

We understand that the fight against fraud isn’t just about having the right tools but also knowing how to use them effectively. That’s why we offer comprehensive training and support, ensuring that every Support Coordinator is well-versed in the best practices for fraud prevention.

People Craft’s support coordination experience highlights our commitment to training and continuous improvement capabilities and how it makes a tangible difference in their ability to safeguard participant wellbeing.

We encourage all users to remain proactive and utilise both technology and community vigilance to safeguard the integrity of the NDIS. Together, we can build a safer, more connected community for everyone.

Are you ready to elevate your Support Coordination business with a purpose designed Software, built by Support Coordinators?

Contact us to discover how our software can transform your workflow, save time, and significantly impact the lives of NDIS participants. Start your free trial now and join us in building a more connected and secure community.